Frequently Asked Questions
I love your work! How do I move forward?
Hooray! Thanks for choosing me! Below is the process for envelope jobs. For everything else, email me at firstname.lastname@example.org and we'll go from there.
Email me with the details of your order. I'll check my availability and give you a quote.
Type everything in a Microsoft Word or Excel document exactly as you want it written. If using Excel, put each line in a separate column.
If you are including an inner envelope, names should be on a separate line below the address.
1. Mr. and Mrs. John Doe
135 North Park Street
Mr. and Mrs. Doe
2. Ms. Jane Smith-Johnson
and Mr. Robert Johnson
Post Office Box 954
and Mr. Johnson
A few suggestions:
Spell out all postal and state abbreviations (Post Office Box, Street, Boulevard, California, etc.)
Use only 5 digit zip codes (the extra 4 digits are for bulk mailing, which doesn’t apply to weddings)
Emily Post is a good resource for figuring out titles and addressing etiquette.
Gather your paper.
You are responsible for purchasing your paper goods. You must provide at least 15% extra items. For example, if you have 100 envelopes to be addressed, you must supply at least 115 blank envelopes at the start of the project. This will provide a buffer for changes to the guest list, ink testing and occasional mistakes. (Not every paper is suitable for calligraphy, but most quality envelopes should work. If there is any doubt, feel free to send me a sample to test it.)
I'll get started!
Once I receive your list and paper, I will email you the invoice and a proof picture to make sure I'm on the right track. You approve and pay, and I'll make your envelopes beautiful! When they're finished and checked, I'll mail the completed envelopes to you. The average order usually takes about two weeks to complete.
How does payment work?
Let me know if you would like to pay with cash or check, otherwise, I will email you a PayPal invoice. PayPal accepts debit and credit cards and does not require a PayPal account. Full payment is required prior to delivery.
How long will it take?
Once I have received your materials, I typically need about one to three weeks before returning them to you, depending on the details of the order and my schedule.
Do you offer rush services?
Yes, I may be able to accomodate rush orders depending on my schedule. Let me know your parameters and I'll see if I can squeeze you in at a rush rate.
What if my list is not complete?
Please submit a completed list when you place your order. Additions and changes will be charged a $15 set up fee for each set of changes.
What happens if there is an error on my list?
I will gladly fix errors that are my responsibility free of charge.
All other errors will incur an additional fee if the envelope has already been addressed. If something on your list looks like it might be a typo (i.e, "Mrs. & Mrs. Edward Cox"), I will ask you about it before proceding. I'd rather get it right the first time!
If you still have questions, feel free to send me an email!